Research Request: Data Driven Platforms

PROGRAMS AND PROJECTS | Nov 7, 2018

As part of your membership benefits, the Alliance staff provide research services for local government member submitted requests. Topics can range from pressing issues to emerging trends. This benefit is made possible through our partnership with Arizona State University Marvins Andrews Fellowship

Request Prompt:

Provide examples of cities using data driven platforms such as iDashboard effectively.

Synopsis of Findings:

ClearPoint:

It seems as though most cities using data driven platforms that are also members of The Alliance for Innovation use ClearPoint.

The following is a list of members using ClearPoint to showcase their data

  1. The City of Fort Lauderdale
  2. The City of Charlottesville
  3. The City of Fort Collins

ClearPoint offers “scorecards” that allow the user to manage data through widgets and allows for multiple cascading scorecards. The multiple scorecard feature allows users to intuitively navigate data. This feature makes for almost a blog-type feel. ClearPoint’s viewer accessibility seems like a great tool to communicate a city’s vision but may not be as data intensive as one may hope for.

iDashboards:

Oak Park appears to be the only Alliance member using iDashboards at this time.

The following is a selection of iDashboard users

  1. Alexandria City Public Schools
  2. Tennessee Department of Health

iDashboards allows users to see their data displayed on a single page, while still allowing for “data drill downs”. This service appears to be very data oriented. If this tool is mismanaged, individuals wishing to access information may be overwhelmed by data.

Sisense:

Sisense appears to be used by private sector organizations. Two exclusions include:

  1. The Department of Defense
  2. The Iowa Communications Network

Sisence seems to be geared to organizations with very large amounts of data to be collected. This product may be too powerful for the needs of an average city.

Envisio:

Several Alliance Members use Envisio as means of benchmarking their process. Members using Envisio include Scottsdale and Goodyear, Arizona. When using Envisio, users have the option of purely benchmarking their data and/ or turning collected data into a dashboard to increase transparency. Envisio’s public dashboard feature recently went live. As of yet, there are no actual live city public dashboards to be showcased, but according to a representative at least six cities are in the process of creating a public dashboard.

Additional information:

Below is a chart comprised of features that three different data driven platforms provide based off the information they provide in their respective websites. For your convenience, each website is hyperlinked to their company’s logo.

 

 

 

 

 

 

 

Customizable 

Yes 

Yes 

Yes 

Yes 

Simultaneous Updates 

Yes 

Yes 

Yes 

Yes 

Integrates business metrics 

Yes 

Yes 

Yes 

Yes 

Widgets 

Yes 

Yes 

Yes 

No 

No coding required 

Yes 

Yes 

Yes 

Yes 

Interactive charts 

No 

Yes 

Yes 

Yes 

Real time/ Auto-updates 

 

No 

Yes 

Yes 

Yes 

Data security  

No 

Yes 

Yes 

Yes 

Data drill downs 

No 

Yes 

Yes 

Yes 

Mobile friendly 

No 

No 

Yes 

Yes 

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