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20 June 2017
For some time, the increase in two-way communications has conditioned Americans to expect increased responsiveness to their questions and concerns; government must keep pace with this situation.
Before the dirt ever starts flying at a construction site, project plans need review and evaluation; Don’t be THAT municipality that has plan review backlogs!
19 June 2017
An increasing number of government agencies are using the International Association of Public Participation’s (IAP2) Spectrum of Public Participation as a resource for...
Community broadband service: Citizens and businesses demand it, community leaders support it, and it’s your job to make it happen. But how?
Before diving into your next tech purchase, take a moment to explore the difference between enterprise resource systems and best of breed solutions like HdL Companies' local tax and business licensing solutions, which focus on doing one thing right rather than aiming to do it all.
14 June 2017
The Center for Priority Based Budgeting shares how to move beyond budget cutting to resource reallocation that maximizes opportunities and helps you reach your community's goals.
14 March 2017
Smart City strategies require a long-term commitment and dedication from a collective team to reap tremendous benefits throughout a local government’s organization.
Better data and outcomes when local governments stop measuring participation rates and identify a valid strategy for measuring health and wellness outcomes.
Against a backdrop of shifting workforce demographics and increased public expectations of what the government can deliver, governments are striving to attain the next level of performance.
14 March 2017
Brian Watson from the Institute for Building Technology and Safety (IBTS) shares his insights on how even small local governments can improve service delivery through new call center technology.
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