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Question

Right of Way Staff Performance

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Arthur Smith
Arthur Smith asked

I am conducting a study of performance measures for my county's real estate division. Does your local government agency use performance measures or performance management plans (PMPs) for their right of way acquisitions staff? If so, can you share?


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Tamara Highsmith

Chesterfield County, VA has five (5) metrics. One of which is always included on PMP (or EDP) and the other four may be included depending on employee's ability to control. The primary PMP measure is "percent reviewed in the established timeframe". Other measures number of plats received, number of subdivision plats reviewed, number of agreements recorded and number of Board of Supervisor Agenda items.

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