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Nathaniel Kelley

In what ways does your county use technology to enhance the services that it provides to the citizens?


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Russ Madison

We use the following technologies to enhance service delivery:

-Smart911
-CodeRed Emergency Notification System
-Online tax information, payments, & business license renewals
-Online registration for recreation programs
-Online registration for children & youth after-school/summer camp programs
-City Commission streaming video & paperless agendas
-"Open City Hall" resident feedback/voting forum
-Information through city website, social media, and apps
-Citation payments online
-Electronic payment options for parking meters
-Online job applications
-Online service requests
-Free wi-fi in public areas
-Software in each department to support employees to serve the public
-Crime reports/stats online

 
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Jordyn Moore

Hi Nathaniel!

The Knowledge Network has an entire topic dedicated to local government services being enhanced by technology. You can access it by visiting the Knowledge Network portion of ICMA.org and clicking "Topics" in the toolbar. Once the page has loaded, scroll down to the topic titled "Local Government Services" and within that section should be a tag called "Technology".

Here's a link to the page you're looking for: http://icma.org/en/i..

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