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Academic Research

The State of Performance Analytics in Local Governments: Analysis of Measures

Alliance for Innovation Recommended

by Dr. Kevin C. Desousa, Dr. Gregory S. Dawson, Dr. Alfred Tat-Kei Ho, Dr. Rashmi Krishnamurthy

This second report in the series builds on our previous report (The State of Performance Analytics in Local Governments: An Initial Assessment) and delves into the usage and need for performance analytics in local government. As we note, the usage of analytics reflects the reaction of local government to move away from reliance on a single individual to spot trends and make recommendation to move towards data-supported decision-making. As such, we surveyed the usage and application of performance analytics across 132 total local governments including the police, parks and recreation, public works and code enforcement departments.

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Arizona State University, Downtown Phoenix Campus; Phoenix, AZ

University Of Kansas, US
Jurisdiction Type

Alliance For Innovation; Phoenix, AZ

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