Kevin C. Desouza, Associate Dean, College of Public Programs, Arizona State University and Kendra L. Smith, Doctoral Candidate, Arizona State University
Local governments across the world are facing new realities. At one time, they enjoyed a large role in the community because they were the purveyors of services to citizens. Today, things are different. Citizens have a different level of trust of government, financial constraints do not allow local governments to deliver all of the services the community requires, and local governments have an additional focus on attracting new business, tourists, and new residents. In response to these changing realities, citizens are changing. No longer are citizens interested in being managed by their local government; when there is an opportunity to improve their community themselves, they seize it!