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Case Study

Catawba County, NC Uses LEAN Management Techniques to Maximize Tax Collections

by Mary Furtado, Assistant County Manager Catawba County, North Carolina and David Krings, Director, Non-Profit and Local Government Solutions TechSolve Local Government Cincinnati, Ohio

Catawba County Government, located in the Central Piedmont region of North Carolina about an hour outside of Charlotte, has long promoted a culture of progress, innovation, and continuous improvement in local government.  The importance of that culture – which wasn’t built overnight - became more evident as the County faced challenges brought on by the national economic recession.  

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Year
2014

Jurisdiction
County Of Catawba, NC
Jurisdiction Type
County
Population
154,358