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Case Study

Leveraging Regional Municipal Relationships to Achieve Cost-Savings: The Shared Services Model

From procuring goods to delivering services, many communities have decreased costs and improved customer service by partnering with neighboring towns and cities. One prime example of success: the 12 communities south of Atlanta that united to privatize their building departments with SAFEbuilt – without an intergovernmental agreement (IGA) or the formation of a regional authority.

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