ICMA | blog
The Crisis Communication Checklist: 16 Things You Need to Ask While Planning
13 October 2016 |
In times of disruptive change, a solid crisis communication plan and advance preparation permits a local government to be proactive instead of reactive and to employ customized methods and strategies. This holds true in less threatening crises such as financial malfeasance or labor strike, as well as major disasters.
In this checklist from InFocus Report: Effective Crisis Communication, ICMA lists 16 questions every local government manager should ask in their crisis communication planning. Whether you are creating a new crisis communications plan or updating an existing one, this checklist will help guide your local government organization toward effective communication during a crisis.
A crisis communication plan answers these basic yet critical questions:
Click here to download a full version of the checklist.
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