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Blogs / ICMA | blog / Citizen academies, municipal broadband, and merit pay: New on the KN, June 24-30

Citizen academies, municipal broadband, and merit pay: New on the KN, June 24-30

Local government professionals on the Knowledge Network have been asking questions and sharing advice on topics from project management to citizen academies. Check out a few highlights from last week's activity.

The Knowledge Network’s blogs have been filled with interesting stories and useful information. In the 311/CRM Systems blog, read about the hardest part of starting a new contact center and see what’s happening with 311 at the ICMA Annual Conference. The Sustainable Communities blog brings you posts on sustainability performance metrics, regional planning and governance, and a look back at the lessons learned during ICMA’s international exchange on climate change. Finally, read about how states are offering aid to municipalities to assist in providing core local functions. The documents section also features a new case study on a Florida county saving millions of dollars by building a county-owned fiber optic network.

See if you have an answer to share for one of the many new questions, including these:

Is your Knowledge Network profile up to date? Learn how to edit your profile in the Knowledge Network user guide. Explore more local government experience and expertise at icma.org/kn.