When inboxes overflow and calendars fill up, it’s impossible to read everything that comes your way. That’s why we’ve collected these 8 popular posts from ICMA’s Performance Management & Analytics Blog. Take a look.
Tom Miller makes a case for the value of comparative benchmarking on a limited set of key indicators.
A popular infographic from Johns Hopkins University Center for Government Excellence makes the process clear and accessible.
It's easy to measure progress toward many of your local government's goals--but what about the hard-to-measure ones? Gerald Young has suggestions.
Performance management guru Harry Hatry of the Urban Institute explains how to get the most important information from the tons of data you collect.
Performance management requires commitment from top management—but to work, it can’t just be top-down. David Ammons of the University of North Carolina at Chapel Hill explains the crucial role of department-level staff.
Jackson Tuttle recaps a webinar featuring Harvard’s Bob Behn and managers of three local governments known for their performance management leadership.
Great tips and examples from the Sunlight Foundation provide guidance for developing and using open data policies.
Check out 5 lessons learned about performance measurement programs from ASPA and the IBM Center for The Business of Government.