ICMA | blog
Ideas for Improving Library Performance
15 February 2017 |
When city and county officials sit down to review their fiscal state and hammer out a budget, the discussion about performance objectives becomes more evident for some departments than others. In public safety, for example, data can show the number of hospital trips made by ambulances or the number of police responses and their outcomes. Public works departments can cite how many potholes were filled or street lights replaced.
Similarly, for libraries, the data can inform leaders about performance, but with so many performance measures, it can take digging to get to valuable insight. Here are four steps for county and city executives to consider when evaluating their library’s performance.
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