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Blogs / ICMA Annual Conference Blog / Conference Updates: Tuesday, September 27

Conference Updates: Tuesday, September 27

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Tuesday Program Updates:

Best Practices in Building a Culturally Diverse and Inclusive Workforce: New speakers at Tuesday’s session, 11 a.m.­–12:15 p.m., Grand Ballroom 2501B, Level 2, include Andrew Flanagan, Town Manager, Andover, Massachusetts; Nicole Lance, Assistant City Manager, Surprise, Arizona; and Opal Mauldin-Robertson, City Manager, Lancaster, Texas (conference program page 96).

Maintaining Trust through Civil Customer Service: Troy Schulte, City Manager, Kansas City, Missouri, joins this Tuesday session, 11:00 a.m.–12:15 p.m., Room 3501F-H, Level 3 (conference program page 98).

Social Media Monitoring for Proactive Policing: New speaker at this Solutions Track session Tuesday, 11 a.m.–12 p.m., Theater A, Exhibit Hall E, Level 3, is Jessica Meyer, Public Safety Solution Architect, NC4 (conference program page 96).

How Cities Are Using Technology to Improve Service Delivery: Jeff Heintz, Director of Public Works-Service Operations, Bismarck, North Dakota, will replace Pete Adler as a speaker at the Solutions Track session, Tuesday, 11:15 a.m.–12:15 p.m., Theater A, Exhibit Hall E, Level 3 (conference program page 61).

Game of Life: Play It Right–Season 5: This session (12.30–1:45 p.m.) has been moved from Meeting Room 2102A, Level 2, to 2215C, Level 2 (conference program page 102, does not show new location).

Managing Local Government Technology: Amy Ahner, Director of Administrative Services, Glenview, Illinois, will be a speaker at Tuesday’s Special Session, 12:30–1:45 p.m., Grand Ballroom 2501B, Level 2 (conference program page 103).

The Internet of Things (IoT) and Smart Communities Solutions: Majid Abdul, Director, Solutions Architect, Verizon, Basking Ridge, New Jersey, will replace Daniel Feldman as speaker for the Special Session, Tuesday, 12:30–1:45 p.m., Grand Ballroom 2501A, Level 2. New speakers at the session also are Sowkoo Rhee, Associate Director, Cyber-Physical Systems Program, National Institute of Standards and Technology; David Weloth, Strategic Alliances Manager, Cybertech; and Vince Rosales, Vice President GIS/Public Safety, Cybertech; Bob Bennett, Chief Innovation Officer, Kansas City, Missouri; Andy Stein, Director of IT, Newport News, Virginia; and Laura Johnson, Assistant City Manager, Oklahoma City, Oklahoma (conference program page 103).

Get the Right Mix: How Analytics Help You Recruit and Retain the Right Retailers: Robb Miller, Director of Sales, Buxton, Ft. Worth, Texas, will speak at this new Solutions Track session presented by ICMA Strategic Partner Buxton and added to Tuesday’s schedule, 12:45–1:45 p.m., Theater C, Exhibit Hall E (not in conference program).

Transforming Blighted Communities: ThisSolutions Track session scheduled Tuesday, 12:45 p.m. (conference program page 106), will not be held.

Upgrading Grant Processes to Meet Federal Requirements: ThisSolutions Track session scheduled Tuesday, 12:45 p.m. (conference program page 106), will not be held.

Leadership in Times of Crisis: President Truman and Dropping the A-Bomb: Mark Adams, Education Specialist, Harry S. Truman Library and Museum, Independence, Missouri, will replace Louis Morris as a speaker at the educational session, Tuesday, 2–3:10 p.m., Meeting Room 3501F-H (conference program page 109).

Community Efforts in Countering Violent Extremism: Michael Ward, Lieutenant, Montgomery County, Maryland, will replace Luther Reynolds as a speaker at the Tuesday educational session. Richard Stanek, Sheriff, Hennepin County, Minnesota; Joumana Silyan-Saba, Director, Mayor’s Office of Public Safety, Los Angeles, California; and Michel Kok, municipality of Utrecht, the Netherlands, are also new speakers at the session, 3:30–4:40 p.m., Grand Ballroom 2501C, Level 3 (conference program page 113).

Still time to give us your feedback today as we develop the new website and when you do, enter to win a prize valued at $500. You can stop by the Member Pavilion from 9:30 a.m. to 2 p.m., or use this link to try from your phone or laptop:

While in Kansas City, attendees can watch ICMAtv on television screens located around the convention center, on social media, at the ICMA video library, and in these conference hotels: Kansas City Marriott Downtown (Channel 50), Crowne Plaza Kansas City Downtown (Channel 49), Hilton President Kansas City (Channel 66), Hotel Philips (Channel 77), Sheraton Kansas City at Crown Center (Channel 94), and Westin Kansas City at Crown Center (Channel 94).

More specific details are included online at ICMAtv 2016. After the conference, you can access ICMAtv conference content by visiting either the video library or

2016 ICMA Awards recipients will be recognized at Wednesday’s Celebration of Service. Information on the 2016 awards and a list of the 2016 recipients are available at and will be published in the October issue of Public Management (PM) magazine.

Give the 2016 Conference Evaluation Committee members your thoughts about the conference. Look for the 40 members who are wearing dark blue ribbons or check for their names at

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