One moment...

Blogs / Debra Russell / Citizen Engagement and government contact centers

Citizen Engagement and government contact centers

Today is the last day that you can meet AGCCE representatives.  Cindy Riordan, who works for the City of St. Louis and runs their centralized call center and DJ Russell, who works for the City of Hampton, Virginia and is the Information Manager for their 311 Call Center will be on hand today from 9 a.m. to 2 p.m.

Citizen engagement can be done many different ways and government contact centers are a prime example of how you can get citizen input and help them feel part of the solutions to some of the problems of local government.  Every size government can have some sort of "contact" center, even if it is just 2 people who take requests and are the face of your city's government.

Stop by the ICMA sustainability area and meet Cindy and DJ.

Posted by