ICMA | blog
People Prefer Services Delivered by Local Government
3 March 2015 |
Satisfaction with federal services is at an all-time low, but according to The National Citizen Survey, people prefer their services to be delivered by local government. One of the reasons could be that local governments are constantly researching and implementing innovative service delivery models. The following resources demonstrate that different situations call for different service delivery solutions. The Knowledge Network’s topic page on service delivery provides a useful foundation of information about alternative service delivery, collaborative services, and more.
Has your community implemented an innovative alternative service delivery model? If so, please tell us your story in the comment section below.
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