December 6, 2016
The city of Vestavia Hills, AL, has given its residents an easier way to voice their opinions with an online forum—appropriately named Vestavia Hills Listens . While the community tends to be engaged with city happenings, staff wanted an online forum that would add more transparency and structure to the civic process. They’ve delivered that by partnering with Peak Democracy , a nonpartisan company that moderates the forum to ensure the discussion stays civil, on topic and within legal bounds. So far, residents are overwhelmingly supportive of the forum, which has
May 5, 2016
A business’s help desk keeps its systems running and its customers happy. The staff logs incoming help requests and resolves them quickly and efficiently. As a result, operations continue uninterrupted and customers enjoy fast, friendly service. The sales team, on the other hand, mans phone lines each day or stays on the road, communicating with clients and bringing in new business. As effective as marketing and advertising can be, sales professionals often can be the best resource a business has, with their one-on-one communication skills getting the word out about brands in ways nothing else can.