The City of Boulder's Information Technology Department has a fulltime, two-year fixed-term vacancy for an Innovation and Analytics Manager. The ideal candidate will lead and manage the implementation of the citywide innovation strategy working with departments and a variety of community stakeholders. The candidate will support the Office of Innovation and departments on execution of innovation projects including process improvement, open data, analytics, metrics, disruptive technologies, training and culture change.
Under general direction, to lead and manage the implementation of the citywide innovation strategy working with departments and a variety of community stakeholders. Support the Office of Innovation and departments on execution of innovation projects including process improvement, open data, analytics, metrics, disruptive technologies, training and culture change. Research and share leading practices for municipal management and transformation. Perform analytics and data science projects aimed at solving difficult challenges. Develop mechanisms for managing the program portfolio including approaches to capture and report on results and continuously improve and advance the program.
DUTIES & RESPONSIBILITIES:
PROJECT MANAGEMENT AND EXECUTION: 50%
Managing project execution across the Innovation Architecture strategy areas
Ensuring work progresses against planned scope and milestones, working to resolve delays or roadblocks
Developing templates and reports for use in documenting progress made, outputs generated, and outcomes achieved
Providing coaching, support and execution on projects with departmental level counterparts and city-wide teams
Support execution of relationships between the City and external organizations including non-profits, CU, other governmental organizations, the entrepreneurial community, vendors and other businesses
Work with our community to use their knowledge to build better government
Scope, explore and execute new partnerships, pilots and demonstration agreements in partnership with city departments, documenting lessons learned and opportunities to expand knowledge to other city staff
Support execution of open data strategy, helping to think through how to use the data resources at the City's disposal (Open Data Catalog)
Recommend, participate, and facilitate, establishing departmental policy changes and systems improvements. Ensures appropriate and meaningful data collection and analysis.
Drive development of data analytics program including data strategy, implementation approach and on-going management
Develop the data management, policy/process, and analytical infrastructure to enable such capabilities (APIs, web sites, databases/warehouses)
Cultivate data profiles and use cases, key policy or administrative challenges/questions those data could help inform, and what methodologies and tools could help enable such analysis (visualization, analytics, machine learning, etc.)
Prepare reports or summaries of data from complex records and multiple sources including GIS data
Explore and conduct analysis about new trends, innovations, and practices for City government
Maintain awareness of new waves of thought and conceptualizing how they could be implemented to effect in Boulder
Provides data analysis, research, and measurement related to trends and performance of the department and division related to benchmark metrics; departmental performance; allocation of resources; forecasting the demand and policy impacts of programs; and/or evaluation of program effectiveness and policy decisions
Develop strategies for incorporating new tools into city government finding partners in departments
Create tools and processes to capture information on research and experimentation taking place across the city and share knowledge obtained as a result
Research, analyze and evaluate proposals, projects, and departmental activities, systems and programs in terms of staffing requirements, needs, priorities, costs, funding sources, and makes policy recommendations
Manage special projects and conduct related research as requested
Share relevant research with departments and other city stakeholders
Understand the work being done by local businesses and organizations and identify opportunities to partner
OTHER DUTIES AS ASSIGNED
Performs related duties as required to meet the needs of the City.
Takes proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment and follows all safety regulations, policies and procedures. Reports all accidents and damage to City property.
Responsible for knowing and complying with all City and department policies; participating in professional trainings and development; and adhering to attendance and workplace attire policies.
The City of Boulder is committed to hiring employees who provide excellent customer service. Our employees communicate courteously and responsively with the public, volunteers, and co-workers, are sensitive to diversity issues, provide effective and efficient service to the public and co-workers and act with a high level of integrity, and take responsibility for their words and actions.
Equivalent to a Bachelor's degree in public or business administration, social sciences, information technology, data analytics, statistics, political sciences or related field; master's degree or additional analytics/data science training desirable
Four years of progressively responsible experience in operations research and analysis, preferably in a service field or government setting, or an equivalent combination of education and/or experience.
Three years of related and relevant experience in project management and execution and stakeholder engagement.
Experience using tools across an analytics stack including databases, integration and visualization tools.
Demonstrated planning, administrative, and organizational skills. Demonstrated high-level skills in using computer software related to statistical/business intelligence and GIS analysis.
Experience with MS Office including Excel, Word, and PowerPoint, GIS
Have and maintain acceptable background information, including criminal conviction history and driving record.
Valid driver's license.
Employment is conditional on satisfactory results of a background investigation including criminal conviction history.
Candidate will have experience engaging stakeholders
Master's degree or additional analytics/data science training desirable
Project management certification or training
Experience with public sector environments and decision making
Experience working on enterprise wide strategies and with change management
Strong written and verbal communication skills; experience presenting to groups of people
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