The City of Boulder is looking for their next Building Services Manager. This position will coordinate, supervise and manage project reviews, permitting and inspection activities involving interpretation and application of building codes. Manages the enforcement of the City's building and housing codes and land use regulations and related codes and standards. This position will also collaborate with a team of managers responsible for the Planning and Development Services Center to ensure the most direct and efficient provision of services for our customers.
The ideal candidate will be a strong inspirational leader who models and supports an emphasis on problem-solving, critical thinking, effective communication, continuous improvement and the effective and efficient service delivery to the public and co-workers.
This person will have the ability to develop positive relationships within the community and the organization in support of successful outcomes. She/he will create and sustain a positive and collaborative work environment, effectively modeling the city's values in working with staff, other departments and community partners.
DUTIES & RESPONSIBILITIES:
Collaborates with the team of managers responsible for the operation of the P&DS Services Center by contributing to city administrative policy development/revisions, best practices and implementation of new systems and procedures. Ensures the policies, practices, and management products of P&DS are consistent and properly communicated. This includes coordinating efforts to ensure the most direct and efficient provision of services for our customers, such as:
• Secures workload data, reviews and performs analysis to ensure appropriate allocation of resources;
• Ensures consistent staffing of Services Center operations including a back-up plan and management of leave policies;
• Oversight of customer service delivery including management of work flow and resolution of customer issues;
• Supports and champions continuous service improvements to ensure direct and efficient provision of services to P&DS customers.
• Works with other Planning & Development Services (P&DS) team members to consistently articulating a vision for service by identifying goals, developing and implementing work plans and establishing and monitoring work measures to achieve results that are in alignment with the objectives of P&DS.
Manages, coordinates, and facilitates project review activities with customers and staff involving the interpretation and application of building codes for new residential and commercial construction, commercial tenant finishes, remodels and additions, project completion and occupancy. This includes the following:
• As the city's chief building official, supervises the Senior Plans Examiner and Building Inspection Supervisor to support the work of staff engaged in plan review and building inspection and ensures compliance with applicable national and international building codes and local amendments while meeting service level commitments. Manages and administers budget for this work group.
• Coordinates with other Planning and Development Services (P&DS) managers and staff to address and resolve plan review, permit issuance and system management, inspection, and code enforcement issues, involving all development and construction related city regulations, and update and maintain associated business processes.
• Participates in Development Review Committee meetings.
• Ensures that project applicants are fully informed of city requirements, processes and deadlines, from time of initial contact to completion of the project.
• Monitors project implementation through construction, completion, and occupancy to ensure compliance with applicable approvals and city requirements; coordinates with applicant and city inspection staff to resolve issues. Interacts with external customers and internal staff to discuss and resolve design and construction issues.
• Serves as a resource to customers, Advisory Boards, City Council and staff.
• Communicates analysis findings, recommendations and decisions to the applicant, community and applicable decision authorities, such as Advisory Boards and City Council.
• Attends public meetings to aid in issues identification, and provide information to the community about applicable city processes, requirements, opportunities for participation and related matters.
Manages and provides direction for the review and adoption processes for building codes. This may include the following:
• Manages the periodic review, analyses, and adoption of new building codes and standards, and coordinates the associated public review process. Develops and maintains project plan, monitors and evaluates project progress and project budget. Coordinates project activities and tasks, and directs the activities of team members. Facilitates and supports on going communication processes. Develops and administers training processes, as needed.
• Works closely with the Senior Plans Examiner, Energy Code Coordinator and other staff to ensure that the city is on track to meet its goal of having net zero energy codes for all new construction by 2031. This may include networking with other peer cities, piloting and refining new programs and approaches and developing and implementing customer support and training.
• Facilitates processes within groups to explore options, develop recommendations and implement policy direction related to codes, business process and practices.
• Facilitates the evaluation of business processes, develops and implements systems and procedures, and coordinates with other staff to ensure the proper maintenance of plans, documents and records.
• Compiles and prepares information or special reports in response to customer, departmental or other requests. Develops and prepares materials and data and serves as an advisor for City Council, and Advisory Boards.
• Represents the city in regional initiatives involving building design and construction codes.
• Manages consultant contracts and hires and supervises consultants.
Manages the enforcement of the City's building and housing codes and land use regulations, and related codes and standards. This may include the following:
• Works directly with the Chief Fire Marshal to resolve issues relating to unsafe structures and/or hazardous conditions and occupancies.
• Responds to fire and other emergencies to assist public safety personnel in evaluation of building code issues to ensure life safety.
• Supervises the Code Compliance Specialist Supervisor to support the work of staff engaged in code enforcement to ensure compliance with applicable building and housing codes, land use regulations, and rental housing codes while meeting service level commitments.
• Enforces the city's land use regulations, including over-occupancy, illegal units and sign code violations.
• Takes appropriate enforcement action in support of the housing and rental licensing codes, including short-term rentals and cooperative housing.
• Coordinates with other city staff, on city-wide responses to enforcement issues as needed.
• Interprets, applies and proposes amendments to the Boulder Revised Code in support of enforcement activities. Analyzes issues and provides documentation for the City Attorney's Office. Testifies in court as necessary.
• Supports other cross-departmental collaborations such as the Community Intervention and Support team and the Marijuana Enforcement Team relative to building code interpretations.
Maintains knowledge of City plans, policies, codes, requirements, community objectives and issues; maintains personal and professional standards of continuous improvement.
• Performs related duties as required to meet the needs of the city.
• Takes proper safety precautions to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Uses all required safety equipment and follows all safety regulations, policies and procedures. Reports all accidents and damage to city property.
• Responsible for knowing and complying with all city and department policies; participating in professional trainings and development; and adhering to attendance and workplace attire policies.
REQUIRED MINIMUM QUALIFICATIONS:
Bachelor's degree in civil engineering, architecture or related field, plus a minimum of five years' supervisory experience in plan review, building construction and/or inspection or any equivalent combination of education and/or experience. Demonstrated verbal communication skills including process facilitation and presentation skills, and the ability to communicate complex issues with clarity. Demonstrated written communication skills including the ability to prepare clear and concise correspondence, reports and recommendations. Demonstrated ability to work with others to solve problems and establish and maintain effective working relationships with the public and co-workers. Demonstrated ability to work with minimal supervision, to assume responsibility, to prioritize and resolve problems, to work under pressure, to pay close attention to detail, to coordinate tasks to completion and provide quality control for responsiveness and customer satisfaction. Demonstrated ability to read and interpret architectural and engineering construction drawings, building codes, regulations, specifications, engineering studies, and technical reports. Demonstrated experience in evaluating, amending and applying codes and standards. Working knowledge of building materials and standards, current construction practices and methods. Solid knowledge of computers and applications including word processing, spreadsheets (Excel), email and Internet. Valid driver's license. Have and maintain acceptable background information, including criminal conviction history, motor vehicle record.
DESIRED QUALIFICATIONS – In addition to the required minimum qualifications:
Demonstrated experience managing projects and public processes. Related professional experience with an active and highly engaged community. Previous experience working with or in the construction and/or development review area of local government. International Code Council (ICC) certification as a Building Code Official, or Registration as a Professional Engineer or Licensed Architect in the State of Colorado. Previous experience developing and enforcing custom local codes that exceed the requirements of the International Codes, particularly regarding energy conservation.
WORKING CONDITIONS - Required Physical and Mental Effort, and Environmental Conditions:
Physical and Mental Effort: Requires ability to lift a maximum of 10 pounds; occasional lifting, carrying, walking, standing and kneeling; frequent hand/eye coordination to operate personal computer and office equipment; vision for reading, recording and interpreting information; speech communication and hearing to maintain communication with employees and the public. Ability to perform a range of manual tasks in a construction environment such as climbing stairs or ladders, visually observing work performed, and wearing appropriate safety equipment such as boots, hard hats, and safety glasses. Occasional driving and visiting construction sites to perform building inspections.
Work Environment: Works primarily in clean, comfortable environment with occasional exposure to conditions typical of a construction site. Works in a setting subject to continuous interruptions and background noises.
Machines and equipment used in work include, but are not limited to the following: Frequently uses standard office equipment including personal computers, calculators, telephone, and copy/fax machines. Occasional need to use flashlight, ohm meter, and metal gauge. Uses City vehicle.
ACCOMMODATIONS: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this position.
Note: The above description is illustrative only. It is not meant to be all-inclusive.
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