Or, How to Be A Better Communicator
Matthew Vanderhorst, Community and Information Services Director, City of Montgomery, Ohio
With the proliferation of social media, we have lost the art of communicating effectively, especially in-person. Sure, you can talk to someone, but are you sure they are listening?
2 November 2017
Many people have read articles and participated in workshops about innovation, creativity, teamwork, management, and leadership. These are important topics, but without a solid foundation of communication, everything else is harder to accomplish.
With the proliferation of social media and tweeting, snapping, poking, toting, or plain old messaging or texting, we have lost the art of communicating effectively, especially in-person. Sure, you can talk to someone, but are you sure they are listening?
Have you ever tried to carry on a conversation with someone and… Wait, my phone is buzzing.
Have you ever tried to carry on a conversation with someone and you are confident that they are not listening or… Sorry, I must take this call.
Here are seven habits you can change today to communicate better in-person or even become a positive tweeter!
We were taught to avoid six of these habits by our parents and teachers. The seventh is a new phenomenon. With the avalanche and perceived immediacy of information that is thrust on us on a minute-by-minute basis and the desire to not miss any of it, we sometimes forget about the basics of communicating with each other. By not falling victim to these seven habits, the chances are good that you will come across as more sincere, trustworthy, and capable and your message is more likely to be received and internalized. Because really, all we want is… Oh, look, it’s keyboard cat!
Note: This article was inspired by a Ted Talk given by Julian Treasure and titled, "How to Speak so that People Want to Listen."
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