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Innovation Ambassador Wiki

Welcome Alliance for Innovation Ambassadors 

October 2009 Alliance for Innovation Ambassador Update

September 2009 Alliance for Innovation Ambassador Update

August 2009 Alliance for Innovation Ambassador Update

July 2009 Alliance for Innovation Ambassador Update

June 2009 Alliance for Innovation Ambassador Update  

Ambassador Virtual Forum

Innovation Ambassador October Update

“Deliberate Practice…an understanding of it illuminates the path to high achievement in any field, not just by individuals but also by teams and organizations.”


The Alliance for Innovation Ambassador Program continues to share new techniques to encourage you to think beyond ordinary boundaries to build extraordinary organizations. In the October Update, you will read more great examples of how to do this including:

· The Talent in Durham, NC: Tom Bonfield, City Manager of Durham discusses how they are building a “Culture of Service” and developing talent in their organization.

· Talent is Overrated, Part II: Kathleen R. Leidich, Assistant to the Town Manager, Leesburg, VA will lead the second part of our book discussion on what separates high level performers from others, and the role deliberate practice has in creating high-level performance.

· Time to Ideate: Where’s the Connection?: Gain insight into how private sector companies are developing their innovators ability to associate and make connections across seemingly unrelated questions, problems, and ideas.

· Time to Ideate: REVISITED: Scenario Planning: Is there merit to this idea or just another crazy notion? Learn how Shell Oil is using scenario planning to navigate through the inevitable turbulence of the next 50 years.

What has the Ambassador Program meant to you? This December, we will send Ambassadors a quick survey to find out if the Ambassador Program is achieving its goal – building your innovation skills set and further driving innovative thinking in your organization? Determining if it’s a hit or miss – well, we are leaving that up to you, so please keep an eye out for the survey in December.

Also, don’t forget that Ambassador Resources are available for you. Use your Knowledge Center Member ID/Password to access ambassador resources. If you aren't sure of your login please contact your Regional Director.

Ambassador Blog Site: http://www.transformgov.org/blog.aspx?id=2572
Ambassador Tool Kit: http://www.transformgov.org/ambassadors/ambassador-toolkit.html

Reminder!

The Alliance has an exciting fall e-learning calendar:

Survivor’s Guilt: Motivating Employees in Difficult Times, Stimulating the Local Economy, Lean Government and many more emerging topics. http://www.transformgov.org/events/events_webinars.asp

Save the Date! The 2010 TLG Conference is being hosted by Southern Nevada June 2-4th. The theme for the conference is The Future of Service in Local Government. To learn more visit: www.tlgconference.org.

Please don't hesitate to call or email with questions and comments.

Innovation Ambassador September Update

"Ambitious parents who are currently playing the ‘Baby Mozart’ video for their toddlers may be disappointed to learn that Mozart became Mozart by working furiously hard.”
 

Geoff Colvin quoting Adam Ross in Talent is Overrated

The Alliance for Innovation Ambassador Program continues to share new techniques to encourage you to think beyond ordinary boundaries to build extraordinary organizations. In the September Update, you will read more great examples of how to do this including:

  • Special article with Frank Benest, former City Manager Palo Alto, CA: Frank shares the importance of the leadership challenge of crafting a new and vital future for the downsizing organization.
  • Time to Ideate: Recruiting knowledge, skills, abilities, and the creative genius! Read more to see how other companies such as Google have created a message that appeals to innovative, high-performers.

Additionally, during the August Innovation Ambassador Virtual Meeting the Ambassadors selected Talent is Overrated: What Really Separates World-Class Performers from Everybody Else, by Geoff Colvin for our second quarterly book to review. In this September Update, we review chapters 1-3.

· Talent is Overrated, Part I: Kathleen R. Leidich, Assistant to the Town Manager, Leesburg, VA leads the discussion of debunking the myth of great performance. “If individuals are not limited by a lack of talent, what are they limited by?” Read more of the review to find out what studies have shown doesn’t lead to great performance!

Also, below are a few Alliance updates/reminders:

  • Don’t forget your 2010 Transforming Local Government Case Study Applications are due today, September 11, 2009! The 2010 TLG Conference is being hosted by Southern Nevada June 2-4th. The theme for the conference is The Future of Service in Local Government. To learn more visit: www.tlgconference.org.
  • Upcoming Webinars and Events: http://www.transformgov.org/events/events_webinars.asp The Alliance has an exciting fall e-learning calendar: Using GIS and the Web to Effectively Enable Government Services, Green Initiatives, Survivor’s Guilt: Motivating Employees in Difficult Times, and many more emerging topics.
  • Ambassador Resources: Use your Knowledge Center Member ID/Password to access ambassador resources. If you aren’t sure of your login please contact your Regional Director.
    Ambassador Blog Site: http://www.transformgov.org/blog.aspx?id=2572
    Ambassador Tool Kit: http://www.transformgov.org/ambassadors/ambassador-toolkit.html

Safe travels for those of you attending ICMA in Montreal - we are looking forward to seeing you at our booth during the Welcome Reception on Sunday, September 13 from 5:00-7:00pm.

Please don't hesitate to call or email with questions and comments. 

Innovation Ambassador August Update

"The first step in becoming extraordinary is simply to stop being ordinary."  Tom Kelley

As a part of the Alliance for Innovation Ambassador Program we are sharing new techniques to encourage you to think beyond ordinary boundaries to build extraordinary organizations. In the August Update you will read more great examples of how to do this including:

  • Special interview with Ray Patchett, former City Manager of Carlsbad, CA: Ray shares the importance of creating an organizational culture where "trying new things was accepted and valuable."
  • The Ten Faces of Innovation - Part III: Tracy Miller, Alliance for Innovation concludes our first quarterly book review. You will read about the four building personas, the Experience Architect, the Set Designer, the Caregiver and the Storyteller. Also, you don't want to miss the tips on how to construct an innovation lab!
  • Time to Ideate: Investing In Scenarios Writer to Create the Future - is there merit to this idea or just another crazy idea? Check out page nine of the update to read more.

On August 20, 2009 from 1:00 - 2:00 pm EST we invite you to join other Ambassadors as we conduct our first virtual book club. Haven't read the book? Join us anyway! We have provided you the cliff notes of the book in our June, July, and August Updates. We will talk about how the book applies to your organization, ideate about great things happening in your communities, hear an Alliance update, and collectively choose next quarter's book for our Innovation Book Club.

REGISTER TODAY: at https://www2.gotomeeting.com/register/462972291

Also, below are a few Alliance updates/reminders:

We are all looking forward to meeting in the virtual world on August 20th! Please don't hesitate to call or email with questions and comments. 


Innovation Ambassador July 2009 Update  

Happy Belated July 4th!

Hope everyone is enjoying the summer cookouts and vacations.

Along with many of your organizations, June was a busy month for the Alliance. The Alliance staff kicked off preparations for TLG 2010 in Southern Nevada, planned exciting e-learning events for the next quarter, welcomed multiple new Alliance members, and continue to grow the Ambassador program.

In the July Update, you will find an interview with Cheryl Hilvert, City Manager of Montgomery, OH. Cheryl shares how she employs her favorite quote in the City of Montgomery, “When you stop getting better, you cease to be good.” Also Tracy Miller, Alliance Southeast Regional Director provides Part II of the book review, The Ten Faces of Innovation. You will read about three organizing personas: Hurdler, Collaborator, and the Director.

On August 20, 2009 from 1:00 – 2:00 pm EST the Ambassador’s will meet virtually. REGISTER TODAY: at https://www2.gotomeeting.com/register/462972291

The agenda will include:

  • Innovation Book Club Discussion – This Quarter’s book “The Ten Faces of Innovation” by Tom Kelley
  • Time to “Ideate” – a brainstorming session about innovation occurring within your organizations and across the nation
  • What’s Happening at the Alliance;
  • and Choose next quarter’s book for the “Innovation Book Club” – send your suggestions to your Regional Director today!

Don’t forget about the many resources that are available to you and your organizations. Below are a few Ambassador and Alliance reminders:

  • Ambassador Blog Site: http://www.transformgov.org/blog.aspx?id=2572. Use your Knowledge Center Member ID/Password to access the ambassador site. If you aren’t sure of your login please contact your Regional Director. On this site you will find previous updates, useful links, and have the opportunity to dialogue with other ambassadors.
  • Ambassador Tool Kit: http://www.transformgov.org/ambassadors/ambassador-toolkit.html Tool Kit includes links to Alliance resources, upcoming events, documents, etc.
  • Save the Date TLG 2010, June 2-4th in Southern Nevada - Be on the lookout for the Call for Case Studies!
  • Upcoming Webinars and Events: http://www.transformgov.org/events/events_webinars.asp We are bringing you the emerging practices on the latest hot topics: Fiscal Crisis, Social Networking, Service Delivery, and much more.

Your Regional Directors are here to assist you with research, sharing your success stories, or to schedule site visits to update your organization with the many benefits of Alliance membership. Please feel free to call or email us at anytime.


Innovation Ambassador June 2009 Update  

We hope everyone’s summer has kicked off to a great start.

The Innovation Ambassador program is growing with over 100 individuals participating in the program. We are excited to work with each of you, building your innovation skills and transforming your organizations. As an Innovation Ambassador for your organization you have access to:

· Ambassador web site where you can link to pertinent information about the program and comment on our progress: http://www.transformgov.org/blog.aspx?id=2572

· A monthly eblast featuring interviews with well-respected local government professionals, innovation tips and strategies

· Membership in the “Innovation Book Club”

· Special resources to help promote innovation within your organization

· Access to an electronic tool kit designed to help embed Alliance services within your organization; and

· Quarterly Webinars to provoke thought and build innovation skills

In the attached June 2009 update you will find:

  • Interview with Jim Ley, County Administrator, Sarasota County, FL: Mr. Ley shares how he is stimulating innovation in Sarasota County.
  • Ten Faces of Innovation Part 1: To kick off our book club Tracy Miller, Southeast Regional Director selected The Ten Faces of Innovation by Tom Kelley. Buy essay online tracy shares Part 1 of the book review and discusses three learning personas explored in the 10 faces.
  • Food for Thought: Ideas on how to stimulate innovation in your organization.

As a community of practice, we want you to have an opportunity to share and interact with your colleagues. Our next quarterly Ambassador webinar will be held on August 20, 2009 at 1:00 pm EST. During the webinar you will hear from a leading innovation manager, have an opportunity to discuss The Ten Faces of Innovation, and we will collectively pick the next book for our quarterly “Innovation Book Club”.

We need your help in deciding the next book! Submit your book topics to your Regional Director! If your book is chosen you will have the opportunity to contribute a review in the monthly Ambassador Updates and lead the discussion during the fall quarterly webinar (November 2009).

Thank you again for your continued support of the Alliance for Innovation and serving as an Innovation Ambassador.

Enjoy your June and happy reading!

May 15, 2009 Update

Thank you to those who participated in last week’s Alliance Ambassador Orientation. For those of you who missed it you can view a recording of the webinar by visiting the following link:

https://www2.gotomeeting.com/register/879254602

To recap, we reviewed the purpose and overview of the Ambassador Program, roles and responsibilities, value of belonging to the Alliance, overview of the Ambassador Toolkit and answered many questions.

We also introduced the Ambassador Toolkit that was designed to provide quick access to the most useful Alliance services. This Toolkit will help you integrate the Alliance into your organization. Below is a link to the Toolkit that includes a listing of all the Alliance Ambassadors along with their contact information, region and basic demographic information.

http://www.transformgov.org/ambassadors/ambassador-toolkit.html

As part of our Ambassador activities, we have started a quarterly book club to take a look at innovation management. Our first book is “The Ten Faces of Innovation” by Tom Kelley. This book is a great guide to nurturing and sustaining a culture of continuous innovation and renewal.

Be on the lookout for monthly Ambassador Updates. In these eblasts we will dive into the book, provide some thoughtful tips for embedding innovation into your organization and take the opportunity to ask for your feedback. In the meantime, if you have any questions please do not hesitate to contact your Regional Director!  

About the Alliance Ambassador Program

As an Alliance member, we realize part of the value of your membership is the unique opportunity that every employee of your organization has to access Alliance resources. In an effort to engage as many of your staff as possible and to ensure that your organization stays informed, we’ve implemented the Alliance Ambassador Program.  

As an Alliance Ambassador you are a proponent of innovation within your organization and our profession and we are working diligently to equip you with opportunities to grow your innovation skills and knowledge.

Roles & Responsibilities of Ambassador(s)

  1. Serve as the main point of contact with the Regional Director to distribute Alliance information and encourage awareness of the Alliance throughout your organization.
  2. Share your success stories and innovative practices underway within your organization with the Alliance so we can share and promote your organization throughout our membership.
  3. Work with Regional Directors to attain information available from the Alliance’s resources to address issues your organization faces.
  4. Collectively assist in building content in key areas and provide feedback to the Alliance.
  5. Be a proponent of innovation. Build your organization’s innovation skills and become an Alliance Ambassador.

As an Alliance Ambassador you receive special attention...

  • Monthly ebalsts featuring innovation interviews with well-respected local government professionals, innovation tips and strategies.
  • Membership in our Innovation Book Club
  • Special resources to help promote innovation within your organization.
  • Access to an electronic Tool Kit designed to help embed Alliance services within the organization.
  • Access to each other as a special network of the Alliance.
  • Quarterly Webinars to provoke thought and build innovation skills. 

Alliance for Innovation Regional Directors

Regan Gerlt
IG Central Regional Director
866.778.8067
rgerlt@transformgov.org

Toni Shope
IG East Regional Director
800.777.2509
tshope@transformgov.org

Tracy Miller
IG Florida Regional Director
813.857.8466
tmiller@transformgov.org

Pamela Muse
IG West Regional Director
888.468.6450
pmuse@transformgov.org

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